About Convene

Go to the Getting Started page that will step you through making an account, setting up your profile, and creating a group and experience. Also we suggest that you first join the Convene Community in the application as we will be adding more content to help you get the most out of the application .

How much does it cost to use the Convene application

Convene Memberships

What are the levels of membership?

How do I upgrade my membership?

How do I cancel a Convene membership?

How do I cancel a Convene Membership

To cancel your subscription to a group on Convene Communities, you can follow these two methods:

First Method:
1. Go to MyConvene by clicking on your name in the upper right-hand corner.
2. Click on MyConvene.
3. Select the My Subscriptions tab from the drop-down menu or on the MyConvene page.
4. Find the group you want to cancel and click on "Cancel Subscription."

Second Method:
1. Navigate to the specific group you are a member of.
2. Scroll to the bottom of the page and click on "Leave Group." This action will cancel your membership to that group.

Important Notes:
• If you wish to cancel a monthly membership, ensure you do so before 1:00 on the day the membership renews to avoid automatic renewal for the next month.
• Upon canceling your membership, you will maintain access to the group until the current purchased month is complete. After that, you will be removed from the group.
• Convene Communities does not offer refunds, as stated in the terms and conditions. All sales are final until the end of the member's payment agreement. For instance, if you cancel a monthly membership, you will retain access until the end of that month. The membership will conclude at the beginning of the next pay period. Annual memberships will last until the following year. If a customer pays for a single-payment group membership, no refunds will be issued; all sales are final.
If you have any questions, feel free to ask them here or by contacting us. We are here to help.

Using the Platform

Create your profile page

How do I create a group inside of Convene?

Create a Group

This is a quick overview of how to create a group inside of Convene. For more detailed instructions, join the Convene Community that has detailed training videos.
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I need help creating my group

If you are interested in creating a group on Convene but want some help getting your information on the application, we can help. We have a team of certified coaches available to help you develop your presence on Convene for a reasonable rate. Our Certified Coached have been through our Training program and have their own Communities and Groups on the Convene platform. Check out our Certified Convene Coaches.

Adding a blog post to your group or community

How to add a blog post inside your Group or Community on Convene. This video shows how to add hyperlinks, headings, images, and video to your blog post.
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How do I create an Experience?

This is a quick overview of how to create an experience inside of Convene. For more detailed instructions, join the Convene Community that has detailed training videos.
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I want to sell my content. How do I do that?

In order to sell content, you will need to upgrade to a Premier membership in the community you want to sell in.

This is a quick overview of how to create a premier group inside of Convene. For more detailed instructions, join the Convene Community that has detailed training videos.

Learn more about selling your content.

Convene Communities Knowledge Base